Client FAQs

We’re so excited to be working with you on your website! Feel free to check this page if you have any questions at all about the process. If there’s anything you need that isn’t addressed here, reach out to us directly at clientcare [at] sytlaunch.com.

How will I submit content? 

During the process we will send you a link to your Pastel board. You can submit all of your content through this link. For instructions on how to use Pastel, view the video below.

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How will I submit feedback during the revision process? 

During the process we will send you a link to your Pastel board. You can submit all of your feedback through this link. For instructions on how to use Pastel, view the video below.

[VIDEO COMING SOON]

How can I get updates on my project?

At anytime during the project you can reach out to clientcare [at] sytlaunch.com to get an update.

What is the project delivery process? How will the project go from beginning to end?

Template based design

1.

Custom design